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Tech Administrator/Marketing Manager

This position requires oversight and handling of the firm’s IT and marketing tasks. This person will be working with all employees in the firm and the remote IT Manager.

Technical Responsibilities:

  • Provide administrative and level 1 technical support to all staff. 
  • Install, upgrade, and manage software and hardware in the firm. When necessary, coordinate with remote IT Manager. 
  • Level 1 of installation for new staff workstations and workstation moves. Provide training on how to use all hardware. 
  • Troubleshoot computer issues reported by staff and perform any necessary level 1 fixes/upgrades as needed.  
  • Troubleshoot, program, and manage firm’s case management software cloud system; internet; and VOIP phone system.
  • Assist staff with remote login issues.   
  • Install and implement computer accessories such as monitors, printers, and web-cams. 
  • Provide training to staff of new tech implementations. 
  • Obtain best prices from vendors for services and equipment. 
  • Handle other general office management and staff duties.

Marketing Responsibilities:

  • Oversee the development and maintenance of potential referral relationships.   
  • Manage and execute print and online advertising purchases.
  • Develop and maintain Level 1 website upgrades. 
  • Develop, track, and analyze ongoing and new marketing campaigns.  
  • Monitor and maintain social media accounts and direct content assistants.
  • Monitor and maintain Google presence using Google AdWords campaigns, organic search rankings and other methods. 
  • Prepare monthly reports outlining and analyzing marketing results.
  • Review and respond to online client ratings.

Minimum Qualifications:

  • Applicants with proven IT background and online and print marketing experience are given preference. 
  • Competent expertise of MS Office products; level 1 networking; and computer and accessories trouble-shooting skills are required. 
  • IT certifications are a plus.
  • Excellent communication skills.
  • Spanish fluency is a plus.
  • Applicants must have a valid Washington State driver’s license and clean driving record.

Job Type:

  • Full-time.

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